Store Policies

Shipping Policy

Most orders paid with a credit card will ship within 24-48 hours of receipt of you order. Orders paid by money order will ship upon receipt of payment. Order paid by personal check may be held 7-10 business days before being shipped. You will be notified by e-mail, fax or regular “snail” mail in the event any item in your order is backordered or no longer available.

Shipping Charges

Shipping charges are based on the total amount of your order and will appear on your order summary as you complete the information on our secure order form.

Accepted Methods of Payment

We accept payment by check, money order, Mastercard, Visa, American Express and Discover. If paying by check or money order, please include a copy of your order form if possible and make checks payable to:
Creatures Great and Small
P.O. Box 3969
Breckenridge, CO 80424

Return Policy

In the unlikely event you are unhappy with your purchase, you may return any item in its original condition and packaging for a full refund of the purchase price.

Privacy Policy

Customer information is used for internal purposes only and is never shared or sold. Telephone numbers are for our use concerning your order only.

Colorado Sales Tax

2.9% sales tax will be added to orders shipped within the state of Colorado.

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